Rapid Response Food Quality and Safety Inspections
When food safety or quality issues arise, find answers fastWe are specialists in on-site sample collections and inspections from multiple distribution points, with the option to transport samples to a laboratory of your choice for further analysis. This service enables real-time batch verification and quality testing, helping you confirm on-shelf quality and product safety. Receive quick and impartial feedback, so you can make informed decisions and take appropriate action - whether it’s confirming product integrity, removing items from sale, or issuing a recall.
With flexible response times ranging from as little as 4 hours to a week, we ensure that you have the insights you need, when you need them most. Our goal is to provide you with immediate verification of reported issues, backed by precise data and visual assessments, so you can confidently maintain the safety and quality of your products, protect your brand reputation, and uphold customer trust.
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Customer Complaints
Conduct immediate product testing to identify potential quality or safety issues and eliminate them
Contamination
Sample and assess products to confirm and/or contain the problem quickly
Supplier Notifications
Fast sampling at various stages of your supply chain to verify supplier quality and minimise risk
Product Recalls or Withdrawals
Thorough emergency sampling and product testing to safeguard customers and your supply chain
Allergen Information and Labelling
Assess discrepancies in allergen information or labelling to prevent serious risk or regulatory breaches
Packaging and Transportation
Evaluate packaging failures or delivery issues to reduce product spoilage and compromised quality
Features- Information and action, as soon as your business needs it
- Immediate access to a Nationwide team of expert inspectors
- Independent, unbiased response to urgent food safety and quality concern
- Tailored inspection and testing methods based on your specific requirements
- Onsite batch verification and visual quality checks
- Targeted product samples from your distribution points or retail locations
- Destructive testing to ensure the quality of products on your shelves
- Clear communication and reporting protocols, as agreed with you
- Rapid escalation protocols and communication channels, as agreed with you
- Access to historical data for tracking and trend analysis
- Optional - temperature-controlled delivery to your chosen laboratory
Benefits- Fast, on-the-ground inspections of your reported issues
- Flexible response options ranging from as little as 4 hours to one week
- Real-time data visibility via a digital platform
- Clear, unbiased data to guide your next steps
- Detailed reports to summarise findings with actionable data
- Comprehensive feedback from stores across all UK regions
- Reassurance that your products meet safety standards
- Reduce the risk of product recalls and harm to your brand
- Minimise business disruption and maintain business continuity
- Partnership approach for building long-term quality strategies
